Frequently Asked
Questions

Repair costs vary based on the issue and parts needed. Licensed irrigators typically charge between $100 and $200 per hour plus materials. We've created a Project Estimate Calculator on our website to help you get an instant price range for common repairs. Simply select the services you need, and you'll receive an estimated cost before scheduling your appointment.

Our Preferred Plan offers exceptional value for homeowners who want year-round peace of mind. For complete details on all the benefits and savings included, visit our Preferred Plan page.

Yes, we charge a $125 service call fee, which covers the first hour of work including diagnostic time, travel, and labor. Any additional time beyond the first hour is billed separately. For Preferred Plan members, the service call fee is reduced to just $49.

We proudly serve the entire Dallas-Fort Worth metroplex, including all of Collin, Dallas, Denton, Tarrant, and Rockwall counties. Check out our Service Areas page for a complete list of cities we cover and an interactive map of our service territory. No travel fees, no matter where you're located in the DFW area.

In most cases, you don't need to be home. However, we do need access to your sprinkler controller, especially if we're working on anything electrical or replacing components like the controller, rain sensor, or freeze sensor. As long as we can access the controller and your system, we're good to go. Many of our customers provide gate codes or leave controllers accessible and let us handle the rest.

We recommend a minimum of twice per year: a spring start-up and fall winterization. However, quarterly maintenance (every season) is ideal because your lawn and plants have different watering needs throughout the year as temperatures and weather conditions change. Regular seasonal maintenance keeps your system running efficiently and helps prevent costly repairs.

A lateral line leak only occurs when your system is running, specifically when that particular zone is active. Lateral lines are the smaller PVC pipes in the ground that deliver water to individual zones. These leaks can usually be isolated by shutting down that specific zone until repairs are made. A main line leak is more serious. It leaks 24/7 because the main line is constantly pressurized. You won't be able to run your system properly until it's repaired. Main line repairs are typically more complex since the main line is a larger pipe and a critical component that supplies water to your entire system.

A master valve is a safety valve installed on your main water line that controls water flow to your entire sprinkler system. It's wired to your controller and only opens when a zone is activated, then closes when the zone cycle ends. This provides an extra layer of protection against leaks. If a valve fails or a pipe breaks, the master valve prevents water from continuously flowing. It also helps with water conservation and can prevent costly damage from undetected system failures.

We stand behind our work with a 1-year labor warranty on all repairs. If you experience any issues related to our repair work within one year of service, we'll take care of it at no additional labor cost.

Yes, we service commercial properties throughout the DFW area. Commercial irrigation systems have unique needs, so we provide customized quotes and maintenance plans tailored to your property. Contact us directly to discuss your commercial property requirements and we'll create a plan that works for your business.

There are several telltale signs of a leak. The easiest check is to look at your water meter when nothing in the house or yard is running. If the dial is spinning, you likely have a main line leak. Other signs include soggy or muddy areas in your yard, sections of grass that are overgrown or unusually green compared to surrounding areas, visible standing water, or an unexpectedly high water bill. If you notice any of these signs, give us a call for an inspection.